Privacy Policy
Effective Date: January 4, 2025
Welcome to Fivsopic.com. Protecting your privacy is important to us, and this Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase products from us. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information to enhance your experience on Fivsopic.com:
1.1. Personal Information
Name: Required for order processing and customer support.
Email Address: For account creation, order confirmation, and promotional communications (with your consent).
Phone Number: For order-related communication and delivery updates.
Shipping and Billing Address: To fulfill and deliver your orders.
Payment Information: Processed securely via trusted third-party payment gateways; we do not store full payment details.
1.2. Non-Personal Information
Device Information: IP address, browser type, operating system, and device type to ensure optimal website performance.
Usage Data: Pages visited, time spent on site, and other analytics to improve our website and marketing strategies.
Cookies: Small data files to personalize your experience and track site usage. For more details, see Section 7: Cookies Policy.
2. How We Use Your Information
We use your information for the following purposes:
Order Fulfillment: Processing transactions, managing shipping, and delivering products.
Customer Support: Responding to inquiries, resolving issues, and providing updates on orders.
Personalization: Offering customized product recommendations and content based on your preferences.
Marketing: Sending promotional emails and updates (you may opt-out anytime).
Improvement: Analyzing site performance to enhance usability and customer satisfaction.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with the following parties:
Service Providers: Third-party vendors for payment processing, shipping, and IT services.
Legal Compliance: Authorities if required by law to prevent fraud or protect our rights.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure:
Encryption: Secure Sockets Layer (SSL) technology to encrypt sensitive data.
Restricted Access: Only authorized personnel can access personal data.
Monitoring: Regular audits and updates to prevent security breaches.
While we strive to protect your information, no method of transmission or storage is 100% secure. Please contact us immediately if you suspect a data breach.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal data (subject to legal obligations).
Data Portability: Receive your data in a structured, machine-readable format.
Opt-Out: Unsubscribe from marketing communications.
To exercise your rights, contact us at info@fivsopic.com or call 307-621-0431.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before providing personal information.
7. Cookies Policy
Cookies are used to improve functionality and analyze website usage. You can manage cookies through your browser settings, but disabling them may affect your experience.
Essential Cookies: Necessary for basic website functionality.
Performance Cookies: Track usage patterns and improve performance.
Targeting Cookies: Provide personalized advertisements.
For more information, see our detailed Cookies Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the new effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Street Address: 4599 Thorn Street, Garden Grove, California, United States
Phone: 307-621-0431
Email: info@fivsopic.com
Thank you for trusting Fivsopic.com. Your privacy matters to us, and we are committed to safeguarding your information.