Payment Policy

Effective Date: January 4, 2025

At Fivsopic.com, we strive to make the payment process secure, convenient, and transparent for all our customers. This Payment Policy outlines the accepted payment methods, billing practices, and security measures in place for transactions conducted on our website.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.

  • PayPal: Secure online payments through your PayPal account.

  • Other Methods: Any additional payment methods will be displayed during the checkout process.

Note: All transactions are processed in USD.

2. Payment Security

We prioritize the security of your payment information:

  • Secure Transactions: Payments are processed through trusted third-party gateways using SSL encryption.

  • No Storage of Sensitive Data: We do not store full credit card numbers or other sensitive payment details on our servers.

  • Fraud Prevention: Advanced security measures are in place to detect and prevent fraudulent transactions.

3. Billing Information

To ensure successful payment processing, please provide accurate and complete billing details:

  • Full name as it appears on your payment method.

  • Accurate billing address, email, and phone number.

  • Updated payment method details.

Incorrect or incomplete billing information may result in order delays or cancellations.

4. Payment Authorization

By submitting your payment details, you authorize Fivsopic.com or its payment processors to charge the total amount, including product costs, taxes, and shipping fees. For recurring payments, explicit consent will be obtained during checkout.

5. Failed or Declined Payments

In the event of a failed or declined payment:

  • Verify that all payment details are correct.

  • Contact your bank or card issuer for assistance.

  • Retry the transaction or use an alternative payment method.

If the issue persists, please contact our customer support team at info@fivsopic.com or call 307-621-0431.

6. Refunds and Chargebacks

Refunds for eligible returns will be processed back to the original payment method, as outlined in our Refund and Returns Policy. Unauthorized chargebacks may result in account restrictions or additional fees.

7. Taxes and Additional Charges

  • All applicable taxes will be calculated and displayed at checkout.

  • For international orders, additional customs fees may apply and are the responsibility of the customer.

8. Contact Us

For questions or concerns about payments, please reach out to our support team:

  • Email: info@fivsopic.com

  • Phone: 307-621-0431

  • Address: 4599 Thorn Street, Garden Grove, California, United States

Thank you for choosing Fivsopic.com. We are committed to ensuring a secure and seamless shopping experience for all our customers.