Sales Policy

Effective Date: January 4, 2025

At Fivsopic.com, we are committed to providing a seamless and transparent shopping experience. This Sales Policy outlines the terms and conditions governing purchases made through our website. By placing an order, you agree to these terms.

1. Pricing and Payment

1.1. Pricing

  • All prices on Fivsopic.com are listed in USD and are subject to change without prior notice.

  • Prices do not include applicable taxes, shipping charges, or customs fees (if any). These will be calculated and displayed during checkout.

1.2. Payment Methods

  • We accept major credit cards, debit cards, and secure payment gateways such as PayPal.

  • Full payment is required at the time of purchase.

  • Orders will not be processed until payment has been successfully completed.

2. Order Processing and Shipping

2.1. Order Confirmation

  • Once an order is placed, you will receive a confirmation email with your order details.

  • If you do not receive a confirmation email, please contact us at info@fivsopic.com or call 307-621-0431.

2.2. Shipping

  • We ship to various locations worldwide. Shipping options and estimated delivery times will be provided at checkout.

  • Orders are typically processed within 1-3 business days of payment confirmation.

  • Customers are responsible for ensuring the shipping address is accurate and complete.

3. Taxes and Duties

  • Customers are responsible for all applicable taxes and duties associated with their order.

  • For international orders, additional customs fees may apply depending on your country’s regulations.

4. Order Changes and Cancellations

4.1. Changes to Orders

  • If you need to make changes to your order, contact us immediately at info@fivsopic.com or call 307-621-0431.

  • Changes can only be made before the order is shipped.

4.2. Order Cancellations

  • Orders can be canceled if they have not yet been shipped. Contact us promptly to request a cancellation.

  • Once an order is shipped, cancellations are no longer possible, and the item must go through the return process as outlined in our Refund and Returns Policy.

5. Product Availability

  • While we strive to maintain accurate inventory, certain items may occasionally be out of stock.

  • In the event of an unavailable product, we will notify you promptly and offer alternatives or a full refund.

6. Customer Support

For any questions or concerns regarding your order, please contact our customer support team:

  • Email: info@fivsopic.com

  • Phone: 307-621-0431

  • Address: 4599 Thorn Street, Garden Grove, California, United States

Thank you for shopping at Fivsopic.com. We appreciate your trust and look forward to serving you.